1 How does eG Enterprise monitoring integrate with Citrix?.However, since the webinar I have compiled and answered the full set of questions below. We were able to answer most of the questions during the webinar but there were a few we simply didn’t get to or that needed further research to follow-up. One of the best things about participating in these webinars is the high quality and breadth of questions that we receive from the attendees. Troubleshooting with automated and built-for Citrix monitoring toolsĪ colleague and I were answering questions during the live webinar, and we received a lot of questions.Investigating issues in the supporting infrastructure (network, AD, virtualization, etc.).How to methodically go about finding the scope, magnitude of impact, and source of the problem?.Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more.

What do you analyze and how do you triage now that there are remote working factors to consider?.When remote workers complain that Citrix is slow, where do you initially focus your investigations?.They covered key questions and workflows, such as: I want to use windows key combination, but only in full screen mode.Troubleshooting the Most Common Citrix Complaints From Remote Workers: FAQsĪ few days ago, we hosted a very well received webinar presented by Barry Schiffer (CTP) from eG’s Benelux team and George Spiers, CTP and real-world Citrix Administrator. When I try to Tab from one place to another, even when Citrix isn't in full mode, if I stop there and the continue 'tabbing' it continues inside Citrix. I've tried to put the windows key combination to 'remote server only' and yes, it works inside the server, but also only there and the Ubuntu menu stops working (in example print Screen. But I really can't make this work in Ubuntu. It also allows me to use the 'Ubuntu menu' on the left side. I can Alt+ Tab past the 'Citrix computer' when I put it down to 95%. This allows me to use the windows combinations when a work in full screen, inside the remote computer (inside Citrix). I like to work with 95% full screen, with the windows key combination in 'full screen mode only'. There are several adjustments you can choose when logging in, with the Settings button in the top right corner. Alt+ Tab doesn't work in full screen mode. I've installed Citrix Receiver, using this Ubuntu help wiki page and it all works perfectly.īut, I have a problem. I am using 12.04 and in my work we connect to a Citrix XenDesktop.

Citrix receiver screen resolution issue